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service providers coalition
In 2002, the Hearing, Speech & Deafness Center (HSDC) formed a focus group of nonprofit agencies who serve the same or similar populations: Deaf, hard of hearing, Deaf-Blind and speech challenged. At that time, there was no cohesion between agencies, there was consistent competition for funding for duplicate services, and there was no vehicle for sharing of best practices and information.

Convening this group fit HSDC's mission, which includes a focus on impacting systemic change and building capacity in the community. HSDC was in a unique position to organize what came to be called the Service Providers Coalition since our campus houses thirteen nonprofits, and we have a strong infrastructure and management. It was also clear that the community was looking to HSDC to provide leadership in bringing these agencies together. The belief was that we could strengthen the individual agencies through collaboration and increase the quality and coverage of services for disabled communities. HSDC stepped up to the plate and hosted the first focus group meeting with thirty-five participants in December of 2002.

The goals of the focus group were:
  1. To understand the mission and programs of each agency to avoid duplication of services.
  2. To identify what the gaps in services were.
  3. To look at which agency or agencies would be most appropriate to address those gaps.
  4. To find ways to support each other more in our efforts.
  5. To share best practices in business operation.
  6. To develop a strong "voice" to communicate the needs of these communities.
It was clear from the first meeting that this coalition was needed. There was neither a clear understanding of services provided by the various agencies nor any documentation of the needs of the communities. A matrix of services and gaps was developed to quantify the information and serve as a tool in the agencies' long-range planning.

The group, now called the Service Providers Coalition, has been meeting quarterly ever since and has had exciting results: coalitions and partnerships between agencies, training and mentoring, identifying trends and needs in the community, agencies volunteering for each other's steering and advisory committees, agencies exploring the possibility of merging where appropriate and increased visibility for a number of the individual providers.

Members of the Service Providers Coalition include:
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