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    Communication TIPS & Classes
Understanding Hearing Loss
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Communication Tips and Classes
   
  Communication Classes
   
  The Hearing, Speech & Deafness Center gives presentations to groups on a variety of topics related to hearing loss. Additionally, we are in the process of scheduling the next series of classes offered at HSDC. Please contact our Audiology department if you would like to learn more about upcoming classes at HSDC or to schedule a presentation. Topics Include:
 
  Aural Rehabilitation
  Speech reading and lipreading
  Communication strategies for hard of hearing people
  How to interpret an audiogram (hearing test results)
  Assistive listening devices
  Hearing aid technology
 
   
  Communication Tips
   
  Environmental Tips to Improve Communication
   
  Reduce background noise...
  Turn off radio / television / stereo
  Suggest moving to a quite location
   
  Reduce the distance between you and the listener...
  Do not try to talk to the person from a different room
   
  Good lighting is essential...
  Light should be on the speaker's face, not shining into the listener's eyes
  Listeners with hearing loss draw visual cues from the lips and face, as well as gestures
   
   
  Tips for Friends and Family to Improve Communication
   
  Be supportive of the person with hearing loss...
  Accompany them to their hearing evaluation and other hearing care appointments
  Education about hearing loss leads to better communication and understanding
   
  Always get the listener's attention before speaking...
  Say the person's name
   
  Do not shout!
  Shouting distorts the face and makes you look angry
   
  Speak slowly and clearly...
  Say the "ends" of all your words. Rather than "how"rya feelin t"day?" say "How are you feeling today?"
   
  Do not cover your mouth or speak with objects in it...
  Objects in front of the mouth impede speechreading
   
  Use gestures or sign language when talking...
 

Gestures help with understanding. For example; if asking "what time is it?", point to your watch

 

American Sign Language (ASL) is useful and interesting to learn, and can connect you with a larger Deaf and hard of hearing community; take a class at a local community college

   
  Re-phrase rather than repeat...
  If the listener didn't understand the first time, specific words may be difficult; try saying it a different way
   
  Be patient...
  It is just as frustrating for the listener who has hearing loss as it is for you when there is a breakdown in understanding; share the responsibility
   
   
  Communication Tips for the Hard of Hearing Listener
   
  Have your hearing evaluated and treated...
  Understanding your hearing loss is the first step in communication improvement
  Work with your audiologist to plan a hearing rehabilitation program that is appropriate for your unique hearing lifestyle
  Accurate information about your hearing loss leads to communication success
   
  Pay attention to the speaker...
  Listen to what the speaker is saying; do not try to talk over them
   
  Plan ahead...
  Think about challenges in the listening environment and consider possible solutions
  Example: Requesting a quieter table in a restaurant
   
  Make specific suggestions about how to best communicate with you...
  Instead of saying "What?", ask the speaker to slow down or repeat only the part you did not hear
   
  Double check details...
  Repeating or confirming what you understood can prevent confusion later on
   
  Do not bluff!
  Pretending you understand when you don't can be frustrating and embarrassing for everyone