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"Dialing 9-1-1 is the most familiar way Americans
have of finding help in an emergency."
-Americans with Disabilities Act, Title II; U.S. Department
of Justice
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About the Program |
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The Washington State 9-1-1 / TTY Education Program, in collaboration
with state and local 9-1-1 and emergency management agencies,
works to ensure equal and safe access to 9-1-1 services and emergency
warning information for individuals who are Deaf, Deaf-Blind,
hard of hearing, or facing speech challenges. This is a program
of Hearing, Speech & Deafness Center (HSDC). We provide...
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 Training
for 9-1-1 centers on TTY use, Deaf Culture and language
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Educational
workshops for Deaf, Deaf-Blind and hard of hearing people on
9-1-1 services, Emergency Preparedness and Emergency Notification |
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Research
on access to emergency warnings, developing options, and reporting
to emergency officials |
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Americans With Disabilities Act (ADA), Title II requires 9-1-1
centers to provide direct access service and the most effective
communication possible to TTY callers. Voice Carry Over (VCO) and
Hearing Carry Over (HCO) are included. TTY training and testing
is also mandated, and refresher courses at least every six months. |
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Trainings & Educational Workshops |
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HSDC offers trainings and educational workshops for 9-1-1 telecommunicators
- at your facility or nearby area - including hands-on practice
with a TTY machine, as well as an intro to Deaf Culture and American
Sign Language. We also give presentations in partnership with other
Emergency Responders. We offer Public Safety Answering Point (PSAP)
refresher courses as well, geared to fit your needs. Courses count
for credit hours with the Washington State Criminal Justice Training
Commission. |
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The Washington State 9-1-1 / TTY Education Program offers a unique
approach to 9-1-1 / TTY training that no other program offers.
We provide education for... |
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Community
members and students who are Deaf, Deaf-Blind, hard of hearing,
or facing speech challenges |
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Service
Providers working with these communities |
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Emergency
Responders and other agencies working in the field of emergency
planning and preparation |
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Emergency Notification & Preparedness |
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Washington State is considered one of the few states at high
risk for natural (earthquake, flood, windstorm) and manmade (terrorism,
chemical spill) disasters. Many Deaf, Deaf-Blind and hard of hearing
are concerned, as they may lack access to emergency warnings and
information, and need to take different appropriate steps for their
own safety. We must emphasize the importance of effective visual
communication systems that will provide equal access to emergency
information. |
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This project provides resources for... |
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Emergency
Preparedness training for Deaf, Deaf-Blind and hard of hearing
people, and education on their rights to emergency warnings |
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Emergency
Responders and other people working in the emergency field on
Deaf Community outreach |
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Information
to foster better understanding of Deaf, Deaf-Blind and hard of
hearing culture |
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Emergency Information |
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HSDC has been selected as the point of contact by Seattle King
County Public Health (SKCPH) to forward emergency information to
Deaf, Deaf-Blind and hard of hearing people. Organizations serving
these populations in King County and the surrounding areas, as
well as individuals, can join this database by providing an email
address. |
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Subscribe to emergency info |
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Learn more at www.metrokc.gov/health |
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History |
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In the summer of 1993, a Deaf Washington resident died of complications
from a stroke, after repeated attempts by the family to reach 9-1-1
through a TTY had failed. The Washington State Department of Social
Health Services, Office of Deaf and Hard of Hearing (ODHH), secured
funding to develop a training and educational program for 9-1-1
telecommunicators and TTY users, to ensure 9-1-1 / TTY accessibility. |
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The Washington State 9-1-1 / TTY Education Program was established
in March, 1995. Since that time, it has served a dual purpose:
to train 9-1-1 telecommunicators, and to empower TTY users to call
9-1-1 directly. In 2001, funding from Washington State E9-1-1 provided
for continuing training to 9-1-1 telecommunicators, and the Emergency
Notification project was added. |
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Contact Us |
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The Washington State 9-1-1 / TTY Education Program welcomes any
new information, questions, feedback, or suggestions regarding
9-1-1 training, services and Emergency Notification. Please contact Donna Platt, M.S. for more information, or to set up a training
or workshop. |
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